Claim
It is important that you carefully inspect all products upon delivery. If any of your products have been damaged during transport, or you have received a defective or incorrectly shipped product, we ask you to immediately contact our customer service.
Claims must be made within 14 days. To report a problem, send an email with your name, order number, and photos illustrating the issue, along with “Claim” in the subject line. This way, we can thoroughly investigate and find an appropriate solution. We compensate for faulty products and follow the recommendations of the General Claims Board.
Visualized images are only an almost exact preview of the final product. Minor deviations may occur, and the colors in product images, color maps, and in the design-yourself tool may appear different depending on the screen. Please note that any color differences are not accepted as valid reasons for claims. We appreciate your understanding.
Even though we strive to provide high-quality custom-designed stickers, we understand that unforeseen issues can arise. Our customer support is here to help you receive the service you expect. Your satisfaction is our priority, and we look forward to handling any concerns you may have regarding your stickers.
